Trust promise
Family stories are product data, not training data.
Alfaaz handles voices, transcripts, family relationships, and memories that people cannot replace. The public trust page should say exactly what happens today: who processes data, who can access it, what is not used for AI training, and how deletion works.
- No model training
- Recordings, transcripts, extracted memories, and story summaries are not used to train AI models.
- Family-scoped access
- The archive belongs to the family workspace and invited family members, not to other families or advertisers.
- Transparent processors
- Anthropic, ElevenLabs, WhatsApp delivery, storage, auth, email, analytics, and payment providers are named by role.
- Clear deletion path
- Families can delete an elder, restore during the 14-day grace window, or request privacy deletion by email.
Trust FAQ
Direct answers
Does Alfaaz use family stories to train AI models?
No. Alfaaz does not use your family's recordings, transcripts, extracted memories, or story summaries to train AI models. AI processors help run the service, but your family history is not reusable training data.
Who processes family data?
Alfaaz uses a small set of providers for specific jobs: authentication, WhatsApp delivery, transcription, AI follow-ups, database storage, audio storage, email, analytics, and payments when applicable. Each receives only the data needed for that role.
Where is data stored and processed?
Alfaaz serves Indian families, but not all processing is India-resident today. Some infrastructure partners process data in India and the United States. We state this plainly rather than implying full India-only residency before it is true.
Can families delete recordings, transcripts, and stories?
Yes. Families can request deletion. Product-level elder deletion currently has a 14-day restore window before the cascade hard-deletes conversations, entities, questions, memory, and audio blobs. Privacy requests can also be sent to privacy@alfaaz.me.
Who can see an elder's archive?
The archive is visible to the family account and invited family members. Operational systems and processors can access only what is needed to run the service. Alfaaz does not sell or expose family stories to advertisers or other families.
How is the elder kept informed?
The family member setting up Alfaaz is responsible for introducing it clearly. The setup flow gives the family a heads-up message to send or edit, and the first Alfaaz voice note is framed as a family-arranged effort to preserve stories, not as a hidden human impersonation.